Category Archives: poor customer service

Don’t Treat Your Customers This way

I just got back from teaching a Corrective Exercise Specialist workshop in Los Angeles. The workshop was fantastic but…when I landed at LAX on Thursday night about 8:10 pm pst, weary from a 6 hour flight and feeling that it was really 11:10 pm est for me. When I arrived at the Hertz rental center […]

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